Wiki source code of Dashboard
Last modified by MasterApps Support on 2021/06/18 02:12
Show last authors
author | version | line-number | content |
---|---|---|---|
1 | The **Dashboard** is an account level summary of incident and claim activity. This will be reflective of whichever company / companies are selected in the Company filter of the **Blue Bar**. | ||
2 | |||
3 | The Dashboard can be returned to at any time by selecting **DASHBOARD** in the **Navigation Bar**. | ||
4 | |||
5 | [[image:Attachments.WebHome@mceclip0.986b4.png||style="max-width:439px" alt="mceclip0.png"]] | ||
6 | |||
7 | |||
8 | |||
9 | == **Incident & Claim Metrics** {{id name="incident-claim-metrics" /}}== | ||
10 | |||
11 | The Dashboard **Incident and Claim Metrics** show summaries of recent and total incident and claim activity. Selecting a metric from either column (e.g. New Claims), will redirect you to the list of the specific incidents / claims that contribute to the chosen metric. | ||
12 | |||
13 | [[image:Attachments.WebHome@mceclip0.fcf50.png||style="max-width:565px" alt="mceclip0.png"]] | ||
14 | |||
15 | ==== **Metric Types** {{id name="metric-types" /}}==== | ||
16 | |||
17 | The recent metrics column (left) provides counts of **New Incidents**, **Incidents Archived**, **New Claims**, **Claims Closed** and **Claims Archived**. | ||
18 | |||
19 | The totals metrics column (right) provides counts of **Current Incidents**, **Current Claims**, **Open Claims**, **Closed Claims**, and **Weekly Capable Hours Lost**. | ||
20 | |||
21 | **Weekly Capable Hours Lost** is a metric that calculates the number of hours that workers do NOT work each week, when they have a capacity to work. For example, if a certificate shows a capacity to work 38 hours but the worker is only working 30 hours, then they will contribute 8 hours to the ‘Weekly Capable Hours Lost’ count. | ||
22 | |||
23 | ==== **Filtering Metrics** {{id name="filtering-metrics" /}}==== | ||
24 | |||
25 | [[image:Attachments.WebHome@mceclip1.02773.png||style="max-width:340px" alt="mceclip1.png"]] [[image:Attachments.WebHome@mceclip2.72f1a.png||style="max-width:384px" alt="mceclip2.png"]] | ||
26 | |||
27 | Recent metrics can be filtered by **Time Period** – either Last 7 Days (default), Last 4 Weeks, or Last 12 Months – and by claim **Policy Types** (defaulted as Workers Compensation or Self Insurance). (See __Policies__ for definitions of Policy Types.) | ||
28 | |||
29 | Totals metrics can be filtered to include or exclude ‘archived’ records and denied claims (both excluded by default), and also by claim **Policy Types** (defaulted as Workers Compensation or Self Insurance). | ||
30 | |||
31 | |||
32 | |||
33 | == **Claim Statistics** {{id name="claim-statistics" /}}== | ||
34 | |||
35 | The Dashboard **Claim Statistics** provide working capacity information for all workers on workers compensation claims. | ||
36 | |||
37 | [[image:Attachments.WebHome@mceclip3.8f42f.png||style="max-width:428px" alt="mceclip3.png"]] | ||
38 | |||
39 | ==== **Viewing Dials** {{id name="viewing-dials" /}}==== | ||
40 | |||
41 | Claim Statistics are made up of four dials showing the following: | ||
42 | |||
43 | 1. **Working of Pre-Injury Hours -** total hours worked per week as a percentage of pre-injury average hours. | ||
44 | 1. **Capacity to Work of Pre-injury Hours** - certified hours of medical capacity per week as a percentage of pre-injury average hours. | ||
45 | 1. **Working of Capable Hours** - the hours worked as a percentage of medically certified ‘capable hours’ worked. | ||
46 | 1. **Work Duties** - a percentage breakdown of the types of duties worked – pre-injury (green), modified (orange), permanently modified (blue), or fully off work (red). | ||
47 | |||
48 | [[image:Attachments.WebHome@mceclip5.30b71.png||style="max-width:361px" alt="mceclip5.png"]] [[image:Attachments.WebHome@mceclip6.eb417.png||style="max-width:380px" alt="mceclip6.png"]] | ||
49 | |||
50 | Hovering mouse over dials 1, 2 & 3 (see left image) provides further description including total hours as a number value. | ||
51 | |||
52 | Hovering the mouse over a portion of the **Work Duties** dial (see right image) reveals the work duties type and percentage of claims contributing to that type (e.g. Modified Duties – 81.8%). Selecting one of these portions will redirect you to the list of claims that contribute to the chosen work duties type. | ||
53 | |||
54 | ==== **Filtering Statistics** {{id name="filtering-statistics" /}}==== | ||
55 | |||
56 | [[image:Attachments.WebHome@mceclip0.da8f8.png||style="max-width:370px" alt="mceclip0.png"]] | ||
57 | |||
58 | Claim Statistics can be filtered to include or exclude ‘archived’ records and denied claims (both excluded by default), as well as by **Policy Types** (defaulted as Workers Compensation or Self Insurance). (See __Policies__ for definitions of Policy Types.) | ||
59 | |||
60 | |||
61 | |||
62 | == **Other Summary Information** {{id name="other-summary-information" /}}== | ||
63 | |||
64 | The Dashboard also contains summaries of more specific incident / claim details in the following areas: | ||
65 | |||
66 | [[image:Attachments.WebHome@mceclip1.a5334.png||style="max-width:532px" alt="mceclip1.png"]] | ||
67 | |||
68 | *. [[**Events**>>doc:Injury Master.Calendar.Dashboard Events.WebHome]] – Upcoming calendar entries including medical certificate expiry dates | ||
69 | *. [[**Alerts**>>doc:Injury Master.Alerts.Tasks.WebHome]] – List of activities including outstanding tasks for completion, such as workers medical certificate due to be updated or overdue | ||
70 | *. [[**Actions**>>doc:Injury Master.Notes - Actions.Dashboard Actions.WebHome]] – List of assigned actions that are due for completion | ||
71 | *. [[**Wage Comp**>>doc:Injury Master.Wage Compensation.Wage Comp Dashboard Overview.WebHome]] – Outstanding compensation periods for all claims | ||
72 | |||
73 | Select any section from the above list for further information. |