Injury Action Report

Last modified by MasterApps Support on 2021/06/18 02:16

The Injury Action Report is a summary of current claims showing the status summary and next step actions requiring completion. The purpose of the report is to improve/ensure effective claims management by summarising the claims status including medical certificate and RTW Plan status and highlighting what steps the workers manager and RTW Coordinator should be taking. 

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The Injury Action report shows claims with the following status in the Injury Master System:

  • Current hours (in the Injury Masters system) are fewer that the workers pre-injury hours.
    This is determined by the relevant fields under the Work Status section under the Edit Claim tab or by the medical certificate capacity. 
  • Current Work Duties are Fully Off Work or Modified Duties. 
    This is determined by the relevant fields under the Work Status section under the Edit Claim tab or by the medical certificate capacity. 
  • Return to Work Status field is set to Active or Suspended.

Filter by RTW Coordinator
Select the RTW Coordinator from the drop down to view only claims in which the chosen RTW Coordinator is assigned. 
Please note the chosen RTW Coordinator must be assigned to the claim in the contacts area.

Output Type

There are multiple Output Types the user can view the report in including HTML, PDF and Excel. The default for the report is HTML. 

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To change the output type of the report select from the drop down on the top right-hand side. Once selected the report will automatically change to the selected output type.