Download Documents

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Any files added to the **Documents** area of Incidents / Claims in **Injury Master** can be downloaded to your desktop, individually or in bulk. Files function differently according to their format type.

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==== **Individual Documents** {{id name="individual-documents"/}} ====

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Each document displays a **Download** button to the right of the document details. There are some instances in Download is not an option.

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* **Download Draft** – Documents labelled as ‘draft’

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* **Submit** – Pending ‘Submittable’ Forms

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* **Edit Form** – Incomplete Smart Forms

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* **Modify Result** – Incomplete Letters

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Once forms are completed / submitted, the **Download** button becomes an option.

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Select the download button to view the document. Different format types respond differently.

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* **Smart Forms** – Open as PDF in browser

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* **PDF/Image file** – Open in browser

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* **Other** – Prompt to save copy of file to desktop before opening

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PDFs opened in the browser can then be saved to your desktop.

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==== **Multiple Documents** {{id name="multiple-documents"/}} ====

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Documents can be bulk downloaded at the same time into a ZIP file. This is helpful for instances such as when Claim documents are requested for conciliation. To download multiple documents, select the tick boxes next to the documents you wish to download, and options for bulk handling will appear, including __Download__.

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All documents can also be selected at the same time from the __Select__ button in the top left of the Documents library. You can __Select All__ documents, or __Select None__ to deselect any previously ticked documents.

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Once you have selected the documents you wish to download, select __Download__ to bring up the **Bulk Download Documents** confirmation window. Select **Download** to commence the bulk download or **Cancel** to exit the window.

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**Related Pages**

[[Documents Overview>>doc:Injury Master.Documents.WebHome]]

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