Wiki source code of Send SMS
Last modified by MasterApps Support on 2021/06/18 01:36
Show last authors
author | version | line-number | content |
---|---|---|---|
1 | **Injury Master** provides the users the ability to send SMS messages to workers or other contacts from the system. Texts are sent from the **CONTACTS** area, either from the **NAVIGATION** bar or from individual Incidents / Claims. | ||
2 | |||
3 | [[image:Attachments.WebHome@mceclip0.5ec2e.png||style="max-width:611px" alt="mceclip0.png"]][[image:Attachments.WebHome@mceclip1.b264b.png||style="max-width:620px" alt="mceclip1.png"]] | ||
4 | |||
5 | Find the contact you intend to send an SMS to and select the drop-down **gear** to show the __Send SMS__ option. This will open the **Send SMS** window, but only if your profile has been set up with a mobile number. | ||
6 | |||
7 | |||
8 | |||
9 | ==== **Setting Up SMS** {{id name="setting-up-sms" /}}==== | ||
10 | |||
11 | Sending SMS messages from IM requires users to have a verified mobile number on their profile. A mobile number can be added to your account from **Edit Profile** area in the **Blue Bar.** | ||
12 | |||
13 | For further information, please refer to [[Edit Profile>>doc:Injury Master.Overview.Edit Profile.WebHome]]. | ||
14 | |||
15 | [[image:Attachments.WebHome@mceclip2.c3ef6.png||style="max-width:533px" alt="mceclip2.png"]] | ||
16 | |||
17 | If you select __Send SMS__ prior to adding a mobile number to your profile, you will receive a prompt to add a mobile number. | ||
18 | |||
19 | [[image:Attachments.WebHome@mceclip3.61900.png||style="max-width:422px" alt="mceclip3.png"]] | ||
20 | |||
21 | Enter a Primary and optionally a Secondary Phone number and select **Continue**. Your nominated mobile number will be sent a Verification Code. Enter the code into the next window and select **Continue** to confirm verification. | ||
22 | |||
23 | [[image:Attachments.WebHome@mceclip4.1c66a.png||style="max-width:478px" alt="mceclip4.png"]] | ||
24 | |||
25 | |||
26 | |||
27 | ==== **Preparing SMS** {{id name="preparing-sms" /}}==== | ||
28 | |||
29 | Once your mobile number has been verified, you can send texts from IM. The **Send SMS** window will appear as below. | ||
30 | |||
31 | [[image:Attachments.WebHome@mceclip5.1e64f.png||style="max-width:389px" alt="mceclip5.png"]] | ||
32 | |||
33 | Complete the following information and then select **Send** to send the SMS. | ||
34 | |||
35 | *. **From** – Choose which number to send the SMS from | ||
36 | **. Primary Phone | ||
37 | **. Secondary Phone | ||
38 | **. Anonymous | ||
39 | *. **To** – Change contact to send SMS to | ||
40 | **. Type number | ||
41 | **. Quick Select (Incident / Claim contacts) | ||
42 | **. Browse contacts library | ||
43 | *. **Message** – Type SMS content or use SMS Template from drop-down list | ||
44 | *. **Save as Note** – Save SMS content as a note in the Notes / Actions area for Incidents / Claims (all sent SMS are recorded in **Activity Log** regardless) | ||
45 | |||
46 | Below the Message box can be seen a **character** count. For messages more than **160 characters**, the count indicates the number of **parts** the SMS will be sent in. IM absorbs the cost of system SMS messages, so this is nothing to be concerned about. |