Wiki source code of Send SMS

Last modified by MasterApps Support on 2021/06/18 01:36
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1 **Injury Master** provides the users the ability to send SMS messages to workers or other contacts from the system. Texts are sent from the **CONTACTS** area, either from the **NAVIGATION** bar or from individual Incidents / Claims.
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3 [[image:Attachments.WebHome@mceclip0.5ec2e.png||style="max-width:611px" alt="mceclip0.png"]][[image:Attachments.WebHome@mceclip1.b264b.png||style="max-width:620px" alt="mceclip1.png"]]
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5 Find the contact you intend to send an SMS to and select the drop-down **gear** to show the __Send SMS__ option. This will open the **Send SMS** window, but only if your profile has been set up with a mobile number.
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9 ==== **Setting Up SMS** {{id name="setting-up-sms" /}}====
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11 Sending SMS messages from IM requires users to have a verified mobile number on their profile. A mobile number can be added to your account from **Edit Profile** area in the **Blue Bar.**
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13 For further information, please refer to [[Edit Profile>>doc:Injury Master.Overview.Edit Profile.WebHome]].
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15 [[image:Attachments.WebHome@mceclip2.c3ef6.png||style="max-width:533px" alt="mceclip2.png"]]
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17 If you select __Send SMS__ prior to adding a mobile number to your profile, you will receive a prompt to add a mobile number.
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19 [[image:Attachments.WebHome@mceclip3.61900.png||style="max-width:422px" alt="mceclip3.png"]]
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21 Enter a Primary and optionally a Secondary Phone number and select **Continue**. Your nominated mobile number will be sent a Verification Code. Enter the code into the next window and select **Continue** to confirm verification.
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23 [[image:Attachments.WebHome@mceclip4.1c66a.png||style="max-width:478px" alt="mceclip4.png"]]
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27 ==== **Preparing SMS** {{id name="preparing-sms" /}}====
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29 Once your mobile number has been verified, you can send texts from IM. The **Send SMS** window will appear as below.
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31 [[image:Attachments.WebHome@mceclip5.1e64f.png||style="max-width:389px" alt="mceclip5.png"]]
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33 Complete the following information and then select **Send** to send the SMS.
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35 *. **From** – Choose which number to send the SMS from
36 **. Primary Phone
37 **. Secondary Phone
38 **. Anonymous
39 *. **To** – Change contact to send SMS to
40 **. Type number
41 **. Quick Select (Incident / Claim contacts)
42 **. Browse contacts library
43 *. **Message** – Type SMS content or use SMS Template from drop-down list
44 *. **Save as Note** – Save SMS content as a note in the Notes / Actions area for Incidents / Claims (all sent SMS are recorded in **Activity Log** regardless)
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46 Below the Message box can be seen a **character** count. For messages more than **160 characters**, the count indicates the number of **parts** the SMS will be sent in. IM absorbs the cost of system SMS messages, so this is nothing to be concerned about.

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