Wiki source code of Add a Claim
Last modified by MasterApps Support on 2021/06/18 01:27
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1 | There are two ways to add a claim, you will be redirected to the same page for both options: | ||
2 | |||
3 | Option 1: | ||
4 | |||
5 | 1. Select Claims on the navigation bar | ||
6 | 1. Select //+ Add //from the menu that appears | ||
7 | |||
8 | **[[image:Attachments.WebHome@Nav_bar2.9e569.png||style="max-width:240px"]]** | ||
9 | |||
10 | Option 2: | ||
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12 | 1. Select Claims on the navigation bar | ||
13 | 1. Select //List //from the menu that appear - this will redirect you to the Claims Summary Page (also know as the landing page). | ||
14 | 1. Click the blue //Add Claim //button on the right-hand side. | ||
15 | |||
16 | [[image:Attachments.WebHome@2015-07-13_16-11-57.b18e4.png||style="max-width:237px"]] | ||
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18 | You will then be redirected to the //Add Claim page//, as shown below. Complete the information required and save. You can edit and add to this information at any stage. | ||
19 | |||
20 | [[image:Attachments.WebHome@Add_Claim.3ca84.png||style="max-width:330px"]] | ||
21 | |||
22 | **~1. Worker ** | ||
23 | Select the the worker. You can select a worker already in the Injury Master system by either: | ||
24 | |||
25 | * Browse Workers - Select the two arrows next to the text field - a pop up list will appear containing the workers currently in the system. | ||
26 | * Search Workers - Begin typing the workers in the text field and a drop down of matching options will appear to select from. | ||
27 | |||
28 | Or **Add a New Worker ** | ||
29 | If the worker is not already in the Injury Master system add the worker to the system by selecting the + button. | ||
30 | A pop up will appear which requires completion, please see image below. | ||
31 | |||
32 | * Select the cost centre the worker belongs to. | ||
33 | * Complete the workers personal information. | ||
34 | |||
35 | [[image:Attachments.WebHome@2015-07-13_15-55-04.508b0.png||style="max-width:333px"]] | ||
36 | |||
37 | If the workers information requires amending please go to the Workers area (on the navigation bar). Further information on Workers can be found in the Workers section of the Zen Desk. | ||
38 | |||
39 | Workers information can also under the Edit Claim tab in the Claims view area (once the claim had been created). | ||
40 | \\**2. Contacts** | ||
41 | |||
42 | Manager - Select the Manager of the worker by either: | ||
43 | |||
44 | * Selecting the two arrows next to the text field | ||
45 | * Begin typing in the text field and a drop down of matching options will appear to select from. | ||
46 | |||
47 | OH&S Manager - Select the OH&S Manager assigned to the incident by either: | ||
48 | |||
49 | * Selecting the two arrows next to the text field | ||
50 | * Begin typing in the text field and a drop down of matching options will appear to select from. | ||
51 | |||
52 | If the contact is not already in the system you can Add new contact. | ||
53 | You can also add a new contact to the system and claim in this area by selecting the + button and completing the pop up. This will also be added to the Contacts area. | ||
54 | |||
55 | This is an optional field. | ||
56 | |||
57 | **3. Incident Date** | ||
58 | |||
59 | Select the Date & Time of the Incident. | ||
60 | Although these are optional fields it is important to complete them as soon as you have the information. | ||
61 | If you complete the date field the time field must be complete also. | ||
62 | \\**4. Specify More Dates** | ||
63 | \\Select //Specify More Dates// to enter more details regarding the incident such as First Work Day Lost. | ||
64 | \\By selecting this option further fields will appear, as shown below, which you have the option to complete. | ||
65 | \\[[image:Attachments.WebHome@2015-07-13_15-57-35.f1c68.png||style="max-width:256px"]] | ||
66 | |||
67 | **5. Location of Incidents** | ||
68 | Input the location where the incident took place by either: | ||
69 | |||
70 | * Selecting the two arrows next to the text field | ||
71 | * Begin typing in the text field and a drop down of matching options will appear to select from. | ||
72 | * Add a new location by selecting the + button next to the field. Complete the pop up and save to the system. | ||
73 | |||
74 | [[image:Attachments.WebHome@2015-07-13_15-59-54.4663a.png||style="max-width:333px"]] | ||
75 | |||
76 | **6. Injury Details** | ||
77 | Although the following fields are optional it is recommended that they are completed so you have as much information as possible in the system. | ||
78 | |||
79 | Mechanism - Select how the injury occurred by either: | ||
80 | |||
81 | * Selecting the two arrows next to the text field | ||
82 | * Begin typing in the text field and a drop down of matching options will appear to select from. | ||
83 | |||
84 | Use the description that is the closest match from the list. | ||
85 | |||
86 | Body Part - Select what body part was injured by either: | ||
87 | |||
88 | * Selecting the two arrows next to the text field | ||
89 | * Begin typing in the text field and a drop down of matching options will appear to select from. | ||
90 | |||
91 | **7. Specify More Dates** | ||
92 | Select this to enter more details regarding the injury such as First Work Day Lost. | ||
93 | By selecting this option further fields will appear, as shown below, which you have the option to complete. | ||
94 | |||
95 | [[image:Attachments.WebHome@2015-07-13_16-02-31.4d2f8.png||style="max-width:322px"]] | ||
96 | |||
97 | **8. Causes** | ||
98 | Input a description of what caused the injury to occur. | ||
99 | This is an optional free text box. | ||
100 | |||
101 | **9. Serious Injury** | ||
102 | Tick this box if the incident qualifies as a serious/notifiable injury as specified by WorkSafe or the relevant legislation. | ||
103 | |||
104 | **10. Work Status** | ||
105 | Current Hours Worked Per Week - prior to the date of the incident | ||
106 | Pre-Injury Average Hours Per Week - over the 52 weeks prior to the incident (if less during the period of employment). | ||
107 | \\[[image:Attachments.WebHome@2015-07-13_16-03-01.07a0a.png||style="max-width:326px"]] | ||
108 | |||
109 | * | ||
110 | ** | ||
111 | **1. | ||
112 | **11. Claim Details | ||
113 | \\**Claim Status - select the claim status from the drop down. This field will automatically be set as //Open Claim, //change if required. | ||
114 | \\Liability Status - select where the liability of the claim is up to. This field will be automatically set as //Accepted, //change if required. | ||
115 | \\Premium Status - Select the premium status of the claim. This field will be automatically set as //Premium Claim, //change if required. | ||
116 | \\Claim Number -Once a claim is submitted it will be assigned a claim number. Input in to this field. ** | ||
117 | |||
118 | [[image:Attachments.WebHome@2015-07-13_16-05-59.ac399.png||style="max-width:301px"]] | ||
119 | |||
120 | **12. Specify claim flags** | ||
121 | |||
122 | Click on this to view claim flags, such as Time Loss or Permanent Impairment. | ||
123 | Click on the ? for more information on the flag. | ||
124 | |||
125 | [[image:Attachments.WebHome@2015-07-13_16-14-33.4f720.png||style="max-width:359px"]] | ||
126 | |||
127 | Once you selected //Save Changes //the claim will be created and you will be directed to the claims full view page. | ||
128 | |||
129 | Please see [[Viewing Claims>>doc:Injury Master.Claims.Viewing Claims.WebHome]] article for further information . |