Last modified by MasterApps Support on 2021/06/17 22:43
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1 Incidents and Claims have their own Calendars that only show Events relevant to that Incident / Claim. Likewise, Processes within an Incident / Claim have their own Calendars with Events related to only that Process. Incident / Claim Calendars and Process Calendars have a few functional differences to the Account Calendar.
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4 == **INCIDENT / CLAIM CALENDAR** {{id name="incident-claim-calendar"/}} ==
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6 Every Incident / Claim has a __Calendar__ tab from where you can view the Calendar for that Incident / Event.
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8 [[image:Attachments.WebHome@mceclip0.6d77a.png||alt="mceclip0.png" style="max-width:526px"]]
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10 ==== **Process Filter** {{id name="process-filter"/}} ====
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12 The Incident / Claim Calendar contains a **FROM PROCESSES** filter not available in the Account Calendar. If a Process exists in an Incident / Claim that has its own Events, a blue ribbon alert will show in the Incident / Claim Calendar indicating hidden events. Select Show all to reveal the Process Events.
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14 [[image:Attachments.WebHome@mceclip1.68af5.png||alt="mceclip1.png" style="max-width:638px"]]
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16 The **Filter** then provides 3 options for viewing Process Events:
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18 * Hide Events from Processes (Default)
19 * Show only Events from Processes
20 * Show All
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22 For further information, please refer to [[Filters>>https://injurymaster.zendesk.com/hc/en-us/articles/360002019876-Filters]].
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24 ==== **Event Type** {{id name="event-type"/}} ====
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26 When adding an Event from the **Add Event** button, Incident / Claim Calendars prompt the selection of event **Type**, rather than the Account Calendar’s **Title** which restricts to ‘Custom.’ This allows for the selection of Event Type from the following options:
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28 * Custom
29 * Consultant Doctor Appointment
30 * Treating Doctor Review
31 * Estimated Date of Return to Work
32 * Return to Work Plan Review
33 * Return to Work Meeting
34 * Suitable Duties Commence
35 * Review Example of Suitable Duties
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37 NOTE: **Action Due** and **Medical Certificate Expires** Event Types not available as selections as they are automatically generated from Documents and Notes.
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39 [[image:Attachments.WebHome@mceclip2.e62ea.png||alt="mceclip2.png" style="max-width:302px"]]
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41 ==== **Company Filter** {{id name="company-filter"/}} ====
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43 Since Incident / Claim Calendars are already so specific, there is no option to Enable Company Specific Events. Likewise, changing the Company Filter does not affect Events or subscription.
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45 [[image:Attachments.WebHome@mceclip3.bb360.png||alt="mceclip3.png" style="max-width:158px"]]
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48 == **PROCESS CALENDAR** {{id name="process-calendar"/}} ==
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50 Processes created in an Incident / Claim provide their own specific __Calendar__ tab to capture events not relevant to the rest of the Incident / Claim. Similarly to the Incident / Claim Calendar, there is no Company-specific option, and Adding Events requests an Event Type.
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52 [[image:Attachments.WebHome@mceclip4.196a9.png||alt="mceclip4.png" style="max-width:516px"]]
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54 ==== **Link Events** {{id name="link-events"/}} ====
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56 The Process Calendar provides an extra option to **Link** existing Incident / Claim Events to the Process rather than just adding new Events. The blue **Link** button next to Add Event opens a list of existing Events in Incident / Claim not yet assigned to a Process.
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58 [[image:Attachments.WebHome@mceclip5.fe78e.png||alt="mceclip5.png" style="max-width:133px"]]
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60 From the **Link Existing Event to Process Window**, select the Event you which to link to the process, and then select **Link** to apply the link or **Cancel** to close window.
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62 [[image:Attachments.WebHome@mceclip6.2f002.png||alt="mceclip6.png" style="max-width:342px"]]

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