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3	3	Emails which fail to be deliver are categorised as **Hard Bounce** and can be viewed in the Email Archive as below:
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5		-[[image:https://injurymaster.zendesk.com/hc/article_attachments/360004429215/mceclip1.png||alt="mceclip1.png"]]
	5	+[[image:https://injurymaster.zendesk.com/hc/article_attachments/360004429215/mceclip1.png||alt="mceclip1.png" height="336" width="800"]]
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7	7	When an email “Hard Bounces”, Administrators of your account will receive an email alert of the failed email. The failed email address will then be blocked, and IM will not send emails to the address until it is reactivated.
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29	29	[[image:https://injurymaster.zendesk.com/hc/article_attachments/360004429335/mceclip7.png||alt="mceclip7.png"]]
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31		-**~2. All Admins**
	31	+**2. All Admins**
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33	33	Select **Users & Permissions** from the **SETTINGS** tab in the **Navigation Bar**. Identify the administrator you wish to turn off alerts for and select __Edit__. Tick the “Bounce Email Opt-Out” box and **Save Changes** to apply the settings.
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